ClickSaya signs BPO deal with Symphony 8
by admin on Nov.25, 2009, under Industry
Symphony 8 to provide BPO service to the fastest growing Click-To-Call provider who turns clicks into calls between any 2 VOIP, landline or cellular phones in 5 countries.
Richmond, British Columbia, Canada (PRWEB) — Symphony 8 Centers Inc., a leading provider of business process outsourcing (BPO) services and solutions, today announced a strategic partnership with ClickSaya Communications Inc., the latest new economy high growth Click-To-Call provider of Click-To-Call buttons where ‘Click-To-Call’ buttons or pictures embedded on email signatures to websites to any Microsoft office files or documents into calls between any landline, VOIP or wireless phones. Under the terms of the agreement, Symphony 8 will offer ClickSaya customers inbound customer service, out bound sales functions, operational support such as customer order processing, fulfillment, billing, payment and collections while reducing costs and increasing ROI.
“We are excited about the partnership agreement with ClickSaya,” said Ana-Maria Stanescu, VP, Sales and Marketing at Symphony 8. “ClickSaya has shown impressive growth by proving growth of 200,000 members within 114 days with no marketing of any kind. We are delighted to be there for their next level of growth. When organizations decide to embark and focus on growth, their strategy of outsourcing their whole back end office it is critical to partner with a BPO provider that can offer end-to-end capabilities from global operating models and resulting labor arbitrage, process improvement and best practices, and domain/technology innovations, all while complying with regulatory and governance requirements. At Symphony 8, we are able to provide just that.”
“ClickSaya is happy to be working with Symphony 8 with its multilingual capabilities, and proven track record working with some of the largest Multinationals. With Symphony 8, we do not need to work with numerous call centers for the language requirements of our members. After reviewing and looking at other centers, we found Symphony 8 to be most cost efficient – the best value for money, says Alan Yong, President of ClickSaya.”
ClickSaya Communications Inc. is a Developer and Provider of innovative web based global internet telephony solutions for the future specifically the ClickSaya Click-To-Call “Click-Me and Click-BIZ” buttons for users and owners of websites, pc, cellular phone, landline, broadband phone and any other communication tools – where ClickSaya buttons “turns clicks into calls”. Users include professionals, entrepreneurs, small businesses, personals as well as web sites. ClickSaya Communications Inc. is a British Columbia, Canadian corporation. Visit ClickSaya on the Web at www.clicksaya.com and www.clicksaya.net .
Symphony8 is an offshore high performance multilingual business process outsourcing (BPO) provider that offers customer management/acquisition services, and other back office functions from its centers in several countries working with a broad range of clients. Symphony8’s current client base sees offshore outsourcing as part of its strategy to optimize the people supply chain, so that work is done wherever it can be done better and at a lower cost. Clients look to Symphony8 as a partner delivering value-added services that have an immediate impact on revenue, and a long-term impact on brand equity. Visit Symphony 8 at www.symphony8centers.com .
This press release contains forward-looking statements relating to future operating information and their impact on future results. Actual results could differ materially from those projected in forward -looking statements as a result of risk factors such as market conditions, product life cycles, customer delays in purchasing products, competition, price sensitivity and the uncertain market acceptance of the Company’s products by distributors, retailer and customers.